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Got Questions? We've Got Answers

Frequently Asked Questions

Everything you need to know about KELV electrolyte lollipops. Can't find your answer? Get in touch with us.

Product & Usage 5 Questions

Each KELV box contains 30 individually wrapped electrolyte lollipops. At $69.95 per box. With a subscription you save up to 20% — making it one of the most affordable ways to stay hydrated.

We offer four delicious options to keep your hydration routine fresh:

  • Citrus Splash: Bright, refreshing citrus blend
  • Summer Berry: Mixed berry goodness
  • Passion Fruit: Tropical and exotic flavor

KELV lollipops work through sublingual absorption. The electrolytes are absorbed directly through the oral mucosa (the tissue under your tongue) as you suck on the pop. This method is faster than traditional electrolyte drinks or powders because it bypasses your digestive system, and you don't need any water. Perfect for quick hydration on the go, during workouts, or in hot weather.

Each KELV lollipop contains a scientifically-formulated blend of essential electrolytes:

  • Sodium: 300mg (regulates hydration and nerve function)
  • Potassium: 190mg (supports muscle function and recovery)
  • Magnesium: 50mg (aids muscle relaxation and energy production)

We recommend 1-3 lollipops per day depending on your activity level and individual needs. For regular daily hydration, 1 pop is sufficient. On intense workout days or during hot weather, increase to 2-3 pops throughout the day for optimal electrolyte replenishment. Always listen to your body and adjust based on your sweat loss and activity intensity.

KELV Sport & Community 6 Questions

KELV Sport is our premium padel apparel line. We offer performance tees, shorts, hoodies, joggers, and tracksuits - plus our limited edition Nations Series featuring jerseys with legendary padel player names. All apparel is unisex, moisture-wicking, and designed for the court.

Limited edition padel jerseys featuring your country's colors and a legendary player's name on the back. Currently available: Spain (Coello #1), Argentina (Tapia #1), Netherlands (Bruijsten #1), and Sweden (Windahl #1). Each drop is limited - once they're gone, they're gone.

All KELV apparel is unisex and available in XS through XXL. Check our size guide on each product page for exact measurements in both cm and inches.

Every KELV member who orders lollipops monthly gets free access to our private Discord community. This includes 3 weekly live calls (Monday: Business, Wednesday: Health, Friday: Mindset), a private entrepreneur network with channels for media buying, creative strategy, UGC, funnels, and more, plus quarterly padel tournaments.

No. Your monthly lollipop order is your membership. No extra fees, no hidden tiers. Cancel anytime.

We host quarterly tournaments starting in the Netherlands, Spain, Argentina, and Sweden. We're expanding to more countries based on where our community grows. All skill levels are welcome.

Subscription & Orders 5 Questions

KELV subscriptions deliver your favorite electrolyte lollipops on a schedule that works for you. Simply choose your delivery frequency (every 30, 60, or 90 days) and receive automatic shipments with savings up to 20%. You can manage your entire subscription through your customer portal. Pause, skip shipments, swap flavors, or change your frequency anytime. Designed for convenience, flexibility, and continuous hydration.

Absolutely! You have complete control over your subscription. You can:

  • Pause your subscription temporarily
  • Skip individual shipments
  • Swap flavors for upcoming deliveries
  • Change frequency from 30 to 60 or 90 days

All changes are made instantly through your account dashboard.

Canceling is simple and commitment-free. Log into your account, navigate to "Subscriptions," and click "Cancel" with just one click. No questions asked, no hidden fees, no long-term commitments. Your subscription ends immediately, though you'll continue to receive any already-shipped orders.

KELV subscriptions offer tiered savings based on your chosen frequency:

  • Every 30 days (1 box): Save 10%
  • Every 60 days (2 boxes): Save 15% · Most popular
  • Every 90 days (3 boxes): Save 20% · Best value

The longer your subscription interval, the greater your savings. Visit the Hydration page to see exact pricing in your currency.

Shipping & Delivery 3 Questions

KELV ships worldwide to over 180 countries and territories. No matter where you are, we deliver electrolyte lollipops to your door. Plus, we offer free shipping on all orders, so you never pay extra for delivery. Stay hydrated, no matter your location.

Your satisfaction is our priority. KELV offers a 30-day satisfaction guarantee on all orders. If you're not completely happy with your purchase for any reason, simply contact us and we'll make it right. Whether it's a replacement, exchange, or refund, we're here to ensure you have the best experience possible.

Yes! Once your order ships, you'll receive a tracking link via email. You can use our tracking page to monitor your shipment in real-time, seeing exactly where your KELV lollipops are at every step of their journey to you. No surprises, just transparency.

Ingredients & Quality 2 Questions

KELV lollipops are made with clean, premium ingredients:

  • Raw honey: Natural sweetness and energy
  • Pink Himalayan salt: Sodium source (300mg per pop)
  • Potassium citrate: 190mg potassium for muscle support
  • Magnesium glycinate: 50mg magnesium for recovery
  • Natural fruit flavoring: Real fruit taste, no artificial flavors
  • Natural coloring: From plant-based sources

General 4 Questions

Yes! KELV was founded in the Netherlands and is now shipping to customers worldwide. We're proud of our Dutch roots and our commitment to innovation in electrolyte hydration. From our facility in the Netherlands, we're scaling our mission globally to help active professionals stay optimally hydrated.

KELV is exclusively available at getkelv.com. We operate direct-to-consumer (DTC) for now, which allows us to maintain quality control, offer better pricing, and build a direct relationship with our customers. Shop with confidence knowing you're getting authentic KELV products straight from the source.

Absolutely! We're interested in partnering with retailers, gyms, sports teams, and corporate wellness programs. For wholesale inquiries, contact us at info@getkelv.com with details about your business and order volume. Let's work together to bring KELV to more people.

Store your KELV lollipops in a cool, dry place. Avoid direct sunlight and high humidity, as these can affect the quality and shelf life of the electrolyte content. The individually wrapped packaging helps protect each pop, so keep them in their wrapping until you're ready to enjoy them. Properly stored, your KELV will maintain peak freshness and potency.

Still have questions?

Reach out to our support team. We're here to help you stay hydrated and perform your best.

Get in Touch