Privacy policy

 

KELV (getkelv.com) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

 

 

Information We Collect

 

When you visit our website, we automatically collect certain information about your device, including your browser type, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with our site.

 

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.

 

How We Use Your Information

 

We use your information to fulfill orders placed through the site (including processing payment, arranging shipping, and providing order confirmations and updates). We also use your information to communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising relating to our products or services.

 

We use device information to help us screen for potential risk and fraud, and to improve and optimize our website.

 

Sharing Your Information

 

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

Your Rights

 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@getkelv.com.

 

Data Retention

 

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

 

Cookies

 

We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

Changes

 

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@getkelv.com.